Refund policy
We want you to love your purchase. If you're not completely satisfied, we offer a 14-day return policy.
Return Window
You have 14 days from the date of delivery to request a return.
Eligibility
To qualify for a return:
- Item must be unused and in original condition
- Must include original packaging
- Proof of purchase is required
Return Process
Contact our support team with your order details to initiate a return. Once approved, you’ll receive instructions.
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a tracked shipping method
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours with photos. We will resolve the issue at no extra cost.
Refunds
- Refunds are issued to your original payment method
- Processing time: 5–10 business days after approval
Non-Refundable Cases
- Items returned after 14 days
- Items that show signs of wear or damage not caused by us